If you are affected and need to discuss alternative methods to serve you better, please click here to contact us.
Please note that call wait times may be longer than usual. We appreciate your patience and understanding.
Veuillez cliquer ici pour communiquer avec nous si cette situation vous affecte ou si vous voulez discuter d’autres façons de mieux vous servir.
Prenez note que les temps d’attentes pourraient être plus longs que d’habitude. Nous vous remercions de votre patience et de votre compréhension.
Connect with the Right People
We are available for you. If you want to make an investment, open an account, inquire about a mortgage, obtain a secured card, or even just ask some questions, we want to make sure you can touch base with the right people. To quickly locate the contact info you need, please click on the ‘+’ symbol below, next to the business area you’d like to reach. If you prefer, you can complete an online form by clicking on a Contact Form button.
Deposit Services (e-savings, GICs, accounts, TFSAs, RRSPs, transfers, account links)
Suite 100 Appointment Hours: Monday-Friday 10:00am-3:00pm PT
Address: Suite 100 – 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Mailing Address: Suite 1400 – 888 Dunsmuir Street Vancouver, BC V6C 3K4
Telephone Hours: Monday-Friday 5:00am-4:30pm PT
Phone: 604-331-3465
Toll Free: 800-663-0324
Fax: 604-683-5110
Card Services
Issuing Card Services
Hours of Operation: Monday – Friday 8:00am – 4:00pm PST
Address: Suite 1400 – 888 Dunsmuir Street Vancouver, B.C. V6C 3K4
Phone: 604-694-6214
Toll Free: 1-855-694-6214
Fax: 604-694-6209
Payment Solutions
Merchant Acquiring Services
Hours of Operation: Monday – Friday 8:30am – 5:00pm EST
Address: Suite 1310 – 95 Wellington Street W
Toronto, ON, Canada M5J 2N7
Phone: 844-304-2083
Fax: 416-642-1550
Vancouver Office
Hours of Operation: Monday – Friday 8:00am – 4:30pm PT
Address: Suite 1400 – 888 Dunsmuir Street, Vancouver, BC V6C 3K4
Phone: 604-683-2881
Toll Free: 855-683-2881
Fax: 604-331-3469
Residential Mortgage
Residential Mortgage (By Peoples Bank)
Commercial Lending Services – Eastern Canada
Hours of Operation: 9:00am-4:30pm ET
Address: Suite 1310 – 95 Wellington Street W
Toronto, ON, Canada M5J 2N7
Phone: 416-368-3266
Fax: 416-368-3328
Commercial Lending Services – Central Canada
Hours of Operation: 9:00am-4:30pm MT
Address: Suite 1130 – 605 5th Avenue SW, Calgary, AB T2P 3H5
Phone: 403-237-8975
Fax: 403-266-5002
Commercial Lending Services – Western Canada
Hours of Operation: 9:00am-4:30pm PT
Address: Suite 1400 – 888 Dunsmuir Street Vancouver, BC V6C 3K4
Phone: 604-685-1068
Fax: 604-683-2787
Nothing is more important to Peoples Group than the security of your personal information. If you have any concerns about your personal or financial information with Peoples Group, or if there has been any evidence or unusual activity to suggest you may be at risk of fraud or identity theft, report the incident to us immediately at 1-855-683-2881.
